does home depot have a military discount
Featured Articles Military Discounts

Home Depot Military Discount

Like 1,000’s of other brands in the U.S., Home Depot offers a military discount to both active duty and retired military.

Unfortunately, they don’t do a very good job of explaining the exact terms and conditions of the military discount anywhere on their website.

I spoke with a representative from Home Depot, and the following is a summary of our conversation.

While the Home Depot military discount is generous, there’s two major problems…

1. It’s only available in stores, and

2. There are a ton of restricted items

Update December 2021 – OMK recently learned that Home Depot has finally changed up their military discount policy.

The discount is available everyday, and can also be redeemed with online purchases.

Click Here to learn more.

Jump To A Topic

What is the official Home Depot Policy for Military Discounts? (Updated Jan. 2022)

The official Home Depot Military discount offers all active-duty military personnel, as well as veterans and spouses, a 10% discount.

You can redeem the military discount 365 days out of the year, and it is no longer restricted to specific holidays like Memorial Day, Independence Day, and Veterans Day.

Who is eligible for the Home Depot military discount?

The discount can be redeemed by active duty members and veterans of all branches of the military, including: 

  • Navy
  • Army
  • Marine Corps
  • Air Force
  • Coast Guard
  • Space Force
  • National Guard
  • US Public Health Service Commissioned Corps (USPHS)
  • National Oceanic and Atmospheric Administration (NOAA) 

Retired or disabled veterans are also eligible, as well as their spouses.

Keep in mind that the 10% discount stops once you’ve received $400 in discounts in a calendar year.

Once you hit $400 in discounts, you will not receive any future discounts until it resets in the next calendar year.

Related ArticleLowe’s Military Discount: Save 10% Every time You Shop

Who is NOT Eligible for the Home Depot military discount?

If you’ve received a dishonorable discharge, are a dependent other than a spouse of a service member, or never served in the military, you will not be eligible for the military discount.

How do I claim my military discount?

In order to claim the Home Depot military discount, you need to download their mobile app and register with them.

Here’s how to do it: 

Step 1: Click Here to visit the military discount page.

Step 2: Click the ‘Create an Account’ button

home depot create an account

Note: If you already have a Home Depot account, simply click the ‘Sign In’ link and skip to Step 5 below.

Step 3: Create either a ‘Personal Account’, or a ‘Pro Xtra Account’

A personal account should be selected if you shop for personal reasons, and a ‘Pro Xtra Account’ should be selected if you’re making purchases for your business.

For the purposes of this demonstration, we’ll be creating a ‘Personal Account’.

Step 4: Fill in the required info, and click create account

Step 5: Once registered, click the ‘Verify Military Status’ button on this page.

military discount benefit button

Step 6: Fill out the military verification form and click ‘Verify’ at the bottom.

home depot military verification form

Once you’re verified, you’ll automatically receive your 10% off military discount.

How Does Home Depot Verify Military Service?

Home Depot has partnered with Sheer ID, an online 3rd party verification service that’s used by 1,000’s of companies.

The verification process is quick and easy, usually only taking a couple minutes to verify.

Once you have verified your military service with Home Depot, you’ll never have to do it again.

Related Article: How To Check If Someone Was In The Military

Are there any products or services excluded?

From the official Home Depot policy, the following products and/or services are excluded from the program:

  • Some commodity products (i.e. Lumber, Wire, Building materials)
  • Value priced merchandise 
  • Appliances
  • Tool rental fees
  • Labor items
  • Gift cards
  • Services, including freight and delivery

In addition, some other items and services may be excluded from the military discount program.

Your best bet is to check with your local store for the full list.

Installation Services

These include the installation fees associated with Plumbing, Bathroom. Flooring, Kitchen Remodeling, Door installation, and Window Replacement installation.

Additionally, the following products and services are excluded from obtaining a military discount:

  • Tub and shower liner installation
  • Blinds installation
  • Custom Closet and Shelving
  • Storm window replacement
  • Tile installation
  • Heating and Cooling: Including HVAC installation, repair, and replacement.
  • Fence, generator, or shed installation
  • Ceiling fan installation
  • Special buy appliances

Products that ARE included in the Home Depot military discount program, include:

  • Riding lawn mowers
  • Pressure washers
  • Trimmers
  • Electrical wiring and cable
  • Light switches and dimmers
  • Security cameras
  • Ceiling fans
  • Some hardware
  • Plumbing
  • Doors and windows

* note: The above list is not exhaustive, and does not represent a full list of items available for military/veteran discount.

Other Restrictions

  • Discount cannot be combined with other discounts.
  • Coupons may also not be applied at the time of purchase.

Frequently Asked Questions

How do I claim my discount online?

Follow the steps above to redeem the Home Depot military discount online.

Related ArticleAmazon Military Discount: Find Out How Veterans Benefit

Can I claim the discount on behalf of a family member?

We’ve had a few people ask us if it’s possible for them to claim the military discount on behalf of someone else that’s served in the military.

Unfortunately, this doesn’t seem possible.

We actually had someone leave a comment about this recently, check it out below:

“I’m helping my dad renovate his home. He is 75 years old. They told me the veteran has to be present with his or her military ID.

He uses a walker and it’s hard enough for him to come and go to scheduled appointments, much less a trip to Home Depot.

I have his military DD214 page and share the same last name as him.

Doesn’t matter, they will not honor the discount unless he is present.”

 – Laura K.

So unless the veteran is present, you will not be able to redeem the military discount. 

Related Article: Bass Pro Shop Military Discount

We will update this page if that policy ever changes.

Can I use my DD214 as proof of military service?

According to Home Depot, the only way to use your military discount is to first enroll online by creating an account and having your military service verified.

Can I verify my military service in stores instead of doing it online?

Although I couldn’t find any specific info on this, if you go to your local Home Depot and visit the customer service desk, they will probably be able to help you sign up for an online account.

Just be sure to bring supporting documentation (military ID, DD214, etc.) as a backup.

Do I have to bring my military ID every time I go to make a purchase?

Not anymore. In the past, you had to provide some sort of proof that you served or are actively serving.  

With that said, the new military discount is now done online, and you’re only required to verify your service one time.

Can I receive a military discount if I’ve been anything other than honorably discharged?

According to Home Depot’s official site, only dishonorably discharged veterans are not eligible for the military discount.

Related ArticleDishonorable Discharge: Reasons, Consequences, And More

I’m a veteran, but the person at Home Depot just told me that they don’t give away military discounts anymore.  What gives?!

You’re not the first one, unfortunately.

We’ve read a wide array of complaints from several veterans who said they tried claiming their 10% discount but were denied for one reason or another.

Here’s just a snapshot of a few of those complaints:

home depot military discount complaint

home depot military discount complaint 2

It seems like it really depends on the local Home Depot you’re dealing with, and whether or not they’re going to be strict about any particular rules.

Additionally, I have read from several other sources that you actually need to register with the customer service desk AND get approved to receive your military discount.

Many vets have sworn off Home Depot, and have decided to use Lowes for the purchases instead.

They certainly don’t make it easy!  With that said…

Related ArticleMilitary Discounts: 100+ For Active-Duty + Veterans

How else does Home Depot help military veterans?

Despite the issues with their military discount program, Home Depot does A LOT for veterans.

Their Home Depot foundation has been helping veterans since 2011, both in the form of donations, and employment.

As I mentioned earlier, they currently employ over 35,000 veterans across the U.S. and have granted millions of dollars to nonprofit organizations that directly help veterans.

Related Article: 14 Airlines That Offer A Military Discount (and 12 that don’t)

Specifically, they put an emphasis on ending veteran homelessness, donating money and resources to building homes for military veterans.

You can learn more about the program here.

What does Service-Connected mean?

From the official VA website:

Disability compensation is a monetary benefit paid to Veterans who are determined by VA to be disabled by an injury or illness that was incurred or aggravated during active military service. These disabilities are considered to be service connected.

Have you had issues trying to get a military discount at Home Depot? Leave a comment below!

Rob V.
Home Depot

Home Depot

4.5 out of 5 (77 Ratings)

The Home Depot, Inc. is the largest home improvement retailer in the United States, supplying tools, construction products, and services. The company is headquartered at the Atlanta Store Support Center.
Affiliate Disclosure: This post may contain affiliate links. If you click and purchase, I may receive a small commission at no extra cost to you. I only recommend products I have personally vetted. Learn more.

51 Replies to “Home Depot Military Discount

  1. We tried to use our military discount for a regular priced pressure washer and were told by the cashier that it didn’t qualify. She said to take it up with corporate.

    1. Yeah Home Depot is all over the place with their military discounts. Your best bet is to find a Lowe’s, they never hassle anyone regarding their military discounts. I believe they allow the discount on online orders as well.

      Click Here to find out how to get the Lowe’s military discount.

      1. I was declined my 10% discount today due to the fact that my VA card did not say “service connected” under my photo. This only means that I was being compensated by the government for a health issue that I have claimed!!!! It has absolutely NO bearing as to whether or not I am in the service. I served 5 years in the Navy and I am still a veteran and deserve “that” title as a result.

        1. I had the very same experience at my local Home Depot. I’ve been using the military ID for some time and all of a sudden I was told that unless the card said “service connected” the discount would not be available. The cashier gave me a “one-time” discount of 10% and on a later visit I went to the Customer Service desk and the customer assistant said to just come back to her and she would (and did) give me the discount. I’m going to have to escalate this to Home Depot corporate headquarters. I would be happy to start shopping at Lowes but we don’t have one here and I would have to drive over an hour to reach the closes one.

    2. Ron C
      I have been using my D.L. With veteran on it for last six month when I was told Home Depot now offers discount to vets. Had been going to Lowes. Today I was told my DL was no good after I returned some windows and went and got the ones I wanted. The ones I returned had the discount but I did not get the discount on the new ones. I even showed him the receipt where I got the discount the day before. Was told too bad I D no good. Guess I will be heading back to Lowes from now on.

  2. I went to the in store customer service desk to place a special order and when I asked about the military discount I was told that I could not receive the discount because customer service had to place the order online. It was my understanding that special orders placed in the store were eligible for the discount.

    1. Was in store to purchase garage doors 1 8×7 and one 16×7. The 16×7 was not in store inventory although it is common to most homes. (Menards carries them as stock item).

      With that said, I could only special order door which eliminated military discount.

      Other than this circumstance, I have never had any problems getting Lowe’s military discount.

  3. I just went to Home Depot to purchase 3 ceiling fans. I handed them My military ID, I swiped my card and started to walk out when I realized the 10% hadn’t been taken off. I went to customer service and they told me ceiling fans weren’t eligible for the discount and that the government sets the rules for what qualifies. Absolutely not true! I returned it all and won’t be going back.

  4. I visited a Home Depot in Puerto Rico and bought a sink faucet. I was told that it didn’t qualify for the military discount as many other “construction” products. They were not sure if it was a local policy or why the system didn’t process the 10%.

  5. HD has too many exceptions and excuses! Why even bother with them! Either you get the military discount or you don’t. Don’t even think about using your company credit card, that’s another nope! Stop playing their games.
    Go to LOWE’S and get the military discount, PERIOD.

  6. Find a Lowes…the are great about the Military discount and always that you for your service during the transaction. A truely patriotic organization.

  7. I stopped going to home depot years ago. I would get to the register with tons of stuff just to find out my discount doesn’t count towards most of it. I’ve been going to Lowe’s ever since. I’ve never had a problem.

  8. First they say Veterans can get the discount, then they say only service connected veterans can get the discount…..screw home depot! I’ll be shopping at Lowes from now on.

  9. First they said Veterans can get the discount, then they say you have to be service connected to get the discount…..screw home depot! I’ll be shopping at Lowes from now on

  10. Don’t understand it. Lowe’s has it covered. You register with them using your DD214. They check for the type of discharge. ANY veteran with an HONORABLE discharge gets the discount .You don’t need a VA, retired or active military card. In Alabama they’ll put in on your driver’s license as proof but HD doesn’t care. Once registered at Lowe’s your status shows up at the cash register. Go job Lowe’s!

  11. I brought this up to Home Depot several times with various responses. When asked about online discounts, which would help older and disabled HD refused. As a result, I was forced to choose Lowes and will continue to.

  12. I’m reading all of these comments, and I always got the Military Discount at Home Depot..I shop at Lowe’s also and get it there too..The only difference in the two for me, was at Home Depot you had to show your photo Military ID card every time….At Lowes you showed it once, and they entered you in their system..After that, you just give them your phone number..If I don’t get it, I am not mad..I appreciate all discounts I receive…Walmart gives no Military Discounts..

  13. Signed up at the service desk. They said all we have to do now is when we’re making a purchase put in our phone number and it will pop up on the screen and give us our military discount. Problem is every time we put in the number it shows that it’s not on the list. Went back to the service desk they said it was fixed and we would never have a problem again. Well guess what next time we went to check out we were still not on the list.

  14. Guess discount depends on the store. I am an old veteran (long hair and long beard) and always flash my retirement card when purchasing at the Hilo Home Depot. A 10% discount has never been refused, even on some items mentioned as non-discountable. There is one other relatively large hardware store in Hilo – locally owned and operated. After Home Depot started its discount program, they implemented one, too. I shop both places. If Home Depot refuses a discount, I will shop elsewhere. Hilo aloha!

  15. Lowes has a better plan and applied to your “My Lowes” card your able to get your 10% discount on online orders also.

    1. Just tonight 7-29-19 at Home Depot, I was denied use of my of military Id discount. I’m done with Home Depot. Received a arrogant attitude from manager when asked to view the current policy.

      They don’t have a current policy or any official written policy to reference or explain to customers. A true insult to all Vets. It’s time to change Home Depot!! You lost me as a customer for life.

  16. When I went to Home Depot and asked about the discount, I was told I have to upload my DD214 to their website. Went to the Home Depot website and could not find how to do it. I also have VA Id with service connected designation and driver’s license with veteran status, they would not accept it at the register.

    No problems with Lowe’s, so now I shop there everytime.

  17. I am registered with Lowes, just give them my phone number and automatically get a 10 percent discount. Home Depot will not give me a discount…never will shop there again.

  18. As a former Home Depot employee and a us veteran I must say Lowe’s is better to veterans then Home Depot. Lowe’s has special parking places for vets, they don’t argue with vets and they actually go out of their way to help vets. Home Depot does not, Home Depot has gone so far down since I worked for them when the two founders still ran the company. My father, a veteran and 15 year employee of Home Depot was treated like crap and just tossed aside as his age (75) took its toll and caused him to retire.

  19. Bought an item I found on Home Depots web site, went to the store Customer service. Asked for discount (US Navy/SeaBees) told couldn’t have it because an online order! Screw them, Lowe’s is where I shop now!
    Hk
    Reno, Nevada

    1. I was at Home Depot today, as I have done many times before, to buy several items. This time however, I was informed that my military ID was no longer acceptable for the 10% discount. I spoke with a manager that also told me that I was the wrong type of veteran, further explaining how only certain military ID cards are now acceptable. After a few minutes of discussing this issue it was decided to give me a one time “customer satisfaction” discount of 10%. I guess I will shop Lowes from now on.

  20. As a 100% disabled female veteran I had so much drama getting my info into Lowes system but 3rd time it finally showed up!! Never had this drama at Home Depot!! Just showed ID! About to get shower doors estimate at HD for new place!!

  21. I don’t know what to say. We served, we all got paid. I don’t recall anything in my contract saying Home Depot or anyone else has to give us a discount. The ones that do are great, but being a Veteran does not give us the right to demand one. That’s the reason some places have stopped giving them. Be thankful to those that give it, but remember they don’t have to give you anything.

  22. I have received a miltary discount at Home Depot for many years using my VA card. But they changed the rules recently and I am no longer qualified, which is really sad. I hope this costs them a lot of business becasue it is really a bad policy change.

  23. I bought a house in Florida specifically near a Home Depot because they honored my VA card for the discount. For the past two years I was in that store almost three times a week and got the discount every time on anything. It was a great feeling to finally receive the recognition and honor with the 10% discount. THEN ONE DAY THEY TOOK AWAY THE LOVE and said that the Corporate people told them they could not longer apply the discount UNLESS I was retired vet, active vet or disabled vet. I was really hurt that they gave me love and then took it away. I was already registered with LOWES
    but they are 9 miles past HD. After they RUDELY showed me a sample card of VA card that will work I told them I would never buy anything there again and will drive the 18 mile round trip to LOWES based on principal and not because of the cheap ass 10% which they would give to any person who opened a charge account or matched a competitors price or weight for things like Veterans Day. On Veterans Day I will specifically go to LOWES purchase 1500 dollars of tile and then go to HD and show them my receipt letting them know what they lost and why.

  24. I was declined my 10% discount today due to the fact that my VA card did not say “service connected” under my photo. This only means that I was being compensated by the government for a health issue that I have claimed!!!! It has absolutely NO bearing as to whether or not I am in the service. I served 4 year the Navy and 4 years in the air force I am still a veteran and deserve “that” title as a result.

  25. I was purchasing a new clothes dryer at Home Depot. I asked for a military discount. She asked to see my military ID. Well ex military personnel don’t have military id’s. I showed her my DD214 and she said that won’t work, that she will do it this time but from now on I will need some kind of military ID. A DD214 is a legal Government Document. Anyway as I said she honored it this time. Next time I won’t waist my time at Home Depot. I’ll go to Lowe’s. You can go anytime and purchase anything, no questions asked for your discount. You just have to register your ID at the service desk and show your DD214 and give them your phone # 1 time. When you make a purchase they pull up your phone# and it is automatically applied. Easy. They have a system.

  26. I am a veteran of Vietnam, Every time i go to Home Depot and show my id i get a story “some stores do some don’t, only active duty or disabled vet’s or some other excuse” When i go to Lows i give them my phone number my info is on file an i NEVER had a problem. So my New years resolution is to never shop at Home Depot !

  27. Went to HD today and was denied discount even though I have VA drivers license and ALWAYS have gotten discount there. The problem as I see it is the inconsistency. It seems they have changed the rules and I’m fine with that. Possibly all employees are not aware of rules. However, the clerk was rude when I was surprised and said I had always received the discount even though I was very polite. It would be so refreshing to have a customer service person who said politely..”.I am so sorry and I understand your surprise. The policy I have been told that’s in effect is….. ” or anything that wasn’t rude. Then maybe people would not be upset. Don’t think that’s going to happen.. Lowes is definitely better in this respect. But HD offers other benefits in the community like free museum entrance. So I’m glad for that, But Lowes it is now for my home tools and needs

  28. We were at the Home Depot on 3/14/20 in Crystal River FL and was told they would not take my military discount after showing them my ID card. The woman said it needed to say “service connected” under the photo. Well Home Depot – read what the heck that means – service connected is for a vet that is disabled. SO…what you are really saying is that a veteran that has served to keep this country strong and great – is not really a veteran and should not get your discount? Never had this problem where we used to live in Clermont FL store. You have lost yet another customer and will be closing my Home Depot Account. Never to darken your doorways again. A boycott should be started on Home Depot on how they treat their veterans. Lowes will now be my exclusive place to shop. Their corporate offices have policies in place to treat the veterans as they should be treated.

  29. Just another voice in the crowd reiterating what so many have already said. Home Depot seems to have no consistent official policy and it falls upon whichever cashier happens to check you out to make up the rules and decide whether or not you will get the discount. Lowe’s has never been that way. It took a few tries to actually get veteran status attached to my Lowe’s account, but even before that happened, all I had to do was show my veteran designation on my license and the discount was given without question or having to listen to an overweight face-pierced teenager trying to come up with an excuse as to why I can not get the discount. Lowe’s is definitely the way to go.

    Also, as others have pointed out, no business is under any obligation to give a military/veteran discount, but I believe those that do, have a better understanding of what it means to be a veteran and I would rather give my money to them than to those that just don’t get it.

  30. I have never had an issue with Home Depot, but I am a service-connected disabled veteran with an ID that shows the information. I haven’t shopped at Lowe’s for a very long time due to them royally screwing me over on a contract. Even before I had my ID Home Depot gave me the discount.

  31. Home Depot is the worst when it comes to applying (or even being considered eligible) for a military discount. With Lowe’s, I had it taken care of (from home) within hours, completely online. With Home Depot, you’re screwed if you want to get or apply the discount anywhere except in-store, and no two stores are alike when it comes to applying the discount.

    TL:DR If Home Depot really cared about veterans, they’d make it easier. I’d rather deal with the VA than HD.

  32. Chalk up another “No Veterans Discount at Home Depot, but no problem at Lowes” story. I went so far as to get the official VA ID card – for non-active dury, non-retired, non-disabled veterans. I had tried my DD-214 earlier. No-go.

    I got my Lowe’s discount in about 15 minutes. No problem. Now my wife can get my disciunt by giving my phone number, as well.

    It is a shame, especially given the politics of the HD founder. It is my guess that he has no idea how bad his company treats honorably-discharged veterans.

  33. Yesterday at Home Depot In Ogden Utah I was denied military discount on 2×4 studs and fiberglass insullation. I was told that most lumber and insullation is now excluded.

  34. Yesterday at Home Depot I discovered that Romex Wire is also excluded from Military Discounts. On your sales receipts you will see a coded next to items that are military discounted; more and more items at Home Depot are being excluded. In most cases Lowes will price match and apply Military Discounts online or in store. Basically, all core materials I needed to finish my basement (Lumber, Insulation, Wire) were excluded from Military Discounts at Home Depot.

  35. I will never return to Home Depot again……….
    The sad Marine Vet.
    I have been shoping there for 40 yr.
    Going to Lowe’s

  36. If all active military and Veterans stop buying at Home depot and start buying only Lowe’s they will change that policy in a hurry. Who’s bright idea was to limit the vets who spend regularly.

  37. I tried to upload my DD214, with SSN numbers blacked out, through my Home Depot account and it was rejected? Makes me wonder if Home Depot partner with a 3rd party to collect and profit from personal veteran data? Why now my military ID not good enough? Very suspect.

  38. I’ve decided to stop shopping at Homedepot – just fed up with the half-heart “we support our military” fake smile BS.
    The last five or six times I’ve tried to use my mil discount I was told I had to do it through the app (they weren’t accepting the ID presentation at the register). This past visit the person at the register wouldn’t even attempt to apply the discount (through the POS terminal), I had to ask for the manager to intervene (I should have just walked out and left my cart full of stuff there).

    I’m done, Home Depot gets a 1 out of 5 from for following through on their statement of supporting Active/Retired with there “discount” program

  39. Last few trips to HD have been a real hassle. I have shopped there for years and never had any trouble applying the 10 % military discount. When I was told they had changed their ID policy I registered on line but now you have to use a smart phone app at check out. I don’t have a smart phone and don’t want one so I am told at their service desk there is no way to get the discount. Even if you have the app and could get the discount, most items are not eligible and this just happens to be the items you are likely to purchase at a building supply store (lumber, electrical) etc. Apparently HD corporate has decided if they make the discount extremely hard to use (and embarrassing at the register) that most retired vets will not use it. We will be shopping at LOWES since they automatically recognize your eligibility at the register with no hassle.

Leave a Reply

Your email address will not be published.