T-Mobile is one of the largest cellphone service carriers in the United States. The mobile communications company services nearly 80 million people around the globe.
The wireless carrier also treats members of the U.S. Military and their families very well.
Not only does a T-Mobile military discount exist, but they also have a plan specifically designed for active duty service members.
The T-Mobile Military plan can help you save a TON of money on your monthly cellphone bill.
In order to learn more specifics about the plan, as well as other T-Mobile veterans discounts, we dug into the nitty gritty details.
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Types of T-Mobile Military Discounts
T-Mobile is the third largest wireless carrier in the United States behind Verizon and AT&T. However, it is far and away the best in terms of providing a good deal for U.S. Armed Forces members.
The biggest T-Mobile military discount that the company offers is called the T-Mobile Military ONE Plan.
It is available to both active duty as well as former service members.
Additionally, families of military personnel may also take advantage of this unique plan.
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In addition to offering a 20% discount on its premium wireless plan, other T-Mobile military discounts exist in select stores. These can include special deals on phones or accessories.
The company is also known for giving back to the military community. We will cover that special offering more detail later, but for now let’s examine the T-Mobile military plan.
T-Mobile ONE Military Plan
The top T-Mobile military discount is provided through its premium cellphone package – called the ONE plan. The T-Mobile ONE Military Plan produces a 20 percent discount on the usual rate offered to civilian customers.
The T-Mobile ONE Plan features unlimited talk, text, and data. It also supports unlimited calling and texting in Mexico and Canada. For active duty members preparing for assignments overseas, the ONE plan may also support many countries overseas.
In addition to the unlimited talk, text, and data you also receive a monthly Netflix subscription as a premium feature with ONE.
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The T-Mobile military discount can extend to phones where the ONE Military plan helps get military personnel hooked up with the latest and greatest in technology.
The complete list of features on the T-Mobile ONE Plan are as follows:
- Unlimited talk, text, and data.
- Unlimited talk and text in Canada and Mexico (including up to 5GB of 4G LTE data).
- Unlimited text abroad in more than 140 countries with data roaming and flat-rate calling.
- In-Flight texting and 1 hour of data on all GoGo enabled flights.
- Mobile hotspot data included with the plan. It stays connected at max 3G speeds.
- Stream an unlimited amount of entertainment, including video at DVD quality 480p.
- Free Netflix subscription included with the plan. It’s a 2-screen standard subscription that works with almost any device.
In addition to all of the premium features of the T-Mobile ONE Plan customers also get the benefit of having to pay no extra fees or taxes with each monthly bill. T-Mobile already factors in the costs of taxes and fees so it promises no hidden surprises.
Pricing for Service Members
The T-Mobile military discount is best used for active duty and veterans through the ONE plan. The T-Mobile Military ONE Military Plan offers the same great features of the version provided to civilians, yet at cheaper costs.
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What is even better is the T-Mobile veterans discount (as well as for active duty) is permanent. It is not a promotional discount (unlike some providers) that will disappear in six months or a year. Instead, with T-Mobile ONE Military Plan you can rely on the discount for as long as you have service with the company.
The current rates for service members is as follows:
- $55 per month for one line. Service members receive a 20 percent discount compared to what regular customers pay at $75 per month.
- $40 per line for 2+ members. You will only pay $80 per month for two lines when a service member adds someone like a spouse. The discount is 50 percent less than what non-military members pay.
- $30 per line for 3+ members. You can save even more money by establishing three lines with T-Mobile. The total bill will set you back about $90 per month. It is 50 percent savings compared to civilian customers.
- $25 per line for 4+ members. Got a family? Four lines or more supplements each person at only $25 per line. For a family of four you will spend about $100 per month. The discount provides 50 percent savings compared to a regular 4+ plan.
Please note the rates posted above are only available with Autopay. T-Mobile will automatically deduct the required amount each month from a checking account. If you would rather not enroll in Autopay you will have to spend a little more each month for a plan ($5 more per line).
The good news is that T-Mobile does not add fees and taxes after the fact. So the rate you are quoted is the rate you can expect to pay when the bill arrives.
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Consequently, the T-Mobile ONE Military Plan can save you and your family a substantial amount of money each month. The company reports that a family of four can save over $700 per year compared to the military program offered by Verizon and over $600 per year compared to the one featured through AT&T.
The precise amount of savings varies depending on the number of lines, types of cell phones you use, and other features. Overall, the T-Mobile ONE Military Plan is of really good value.
T-Mobile Eligibility Requirements
In order to qualify for the T-Mobile military discount provided through the ONE plan you do need to meet certain criteria.
First, you must prove that you are active duty military or a veteran of the U.S. Armed Forces. There are a few stipulations before you move forward with verification:
- The military member or veteran must represent the primary name on the account. If the military member is removed from one of the lines the discount is no longer valid.
- Veteran owned businesses may apply for the discount and are eligible for up to 12 lines. However, government accounts are not eligible.
- No cred check and prepaid customers are eligible for the T-Mobile military discount.
T-Mobile currently offers the ONE plan and its applicable discounts to all active duty service members, veterans, retired military personnel, as well as members of the Army Reserve, National Guard, and Gold Star families. Furthermore, the discount may also apply to veteran-owned businesses.
In order to verify service:
- Shop online or visit a T-Mobile store to sign up for a T-Mobile ONE Military Plan.
- Verify status by visiting the military verification page available through your personal account.
- Log-in with your T-Mobile phone number as well as your account PIN.
- Enter details in the required fields.*
- Submit the form once you have completed all required fields.
*If the name field does not show the correct name of the military member you need to contact T-Mobile to change the responsible party for billing in order to receive the discount.
If you are having trouble verifying military status online you can also visit a T-Mobile store for more assistance.
T-Mobile business customers are also required to submit additional documentation in order to confirm military eligibility. Otherwise the validation process is fairly straightforward. It takes an estimated 10 minutes to complete.
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Please note that you only have 45 days from plan activation to claim the military discount so try and verify the military eligibility as soon as possible. If 45 days pass without confirmation, the plan will transform into a general T-Mobile ONE plan without the 20 to 50 percent in savings.
In certain instances military personnel are asked to provided additional details. If that is the case you should get notified by T-Mobile immediately. A confirmation of eligibility is traditionally sent about 48 hours from submission.
T-Mobile will accept the following documentation in order to verify service:
- Leave and Earnings Statement
- Retirement Points Statement
- Power of Attorney
- NGB 22
- NGB 23
- Honorable Discharge Certificate
- Veteran Affairs ID card
- VA form 26-1880
Gold Star families may confirm eligibility by submitting a DD1300.
Other Ways T-Mobile Supports the U.S. Military
In addition to all of the savings featured through the T-Mobile ONE Military Plan, the company also supports the military in various other ways.
T-Mobile supports organizations that are dedicated to serving the U.S. Military. It also supports veteran communities and organizations. The support T-Mobile provides is available both locally and overseas. The company is dedicating to offering assistance and connecting veterans to helpful resources.
Lastly, T-Mobile reports that they are committed to hiring 10,000 veterans and military spouses by the year 2023. Benefits include paid military leave, paid reserve training, deployment coverage, health care, investment options, and a subsidy for children.
Do you know someone that is interested? Explore job opportunities with T-Mobile.
Frequently Asked Questions
Here are some frequently asked questions regarding the military discount for T-Mobile customers…
Is T-Mobile ONE worth switching to from my previous cellphone service provider?
There is little question that T-Mobile has the best discount for military personnel. The savings also extend to retired veterans and families of military members.
The other two major carries (AT&T and Verizon) have military discounts yet they do not provide near as much in savings. Therefore, while some may prefer the service that AT&T or Verizon provides, the savings are definitely the best with T-Mobile.
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Before you signup for a plan it is important to decide that T-Mobile is the right carrier for you and your family. For starters, what is the service area like for T-Mobile where you live. Also, will you be spending time overseas in the near future? Check with a local T-Mobile representative to confirm the plan will help cover your needs while on orders.
In addition to the monthly savings on text, talk, and data, T-Mobile could also save you more money through the Netflix subscription (about $10-$14 per month in savings) and other promotional offers.
Does T-Mobile pay off my contract with a previous service provider?
Yes. T-Mobile will reimburse you up to $650 per line, or $350 in early termination fees when you make the switch. You do need to purchase a new phone from T-Mobile in order to receive this deal.
T-Mobile reimburses up to $650 per line for a remaining balance and early termination fees, and does so for up to five new lines. The promotional offer returns the funds through trade-in credit or via a prepaid card.
In order to get assistance from T-Mobile to pay off an existing contract(s) first sign up for a plan. Then trade in your old phone for a new one. During this process the store can also transfer your existing phone number in most cases.
When you receive a final bill from the previous wireless carrier pay the remaining balance and also make a copy. Send the copy to T-Mobile to request reimbursement.
T-Mobile requests that new customers wait eight weeks for the reimbursement to get finalized.
How does T-Mobile verify my military status?
T-Mobile will accept any official document that proves the customer is serving or has served in the U.S. Military. In order to avoid any confusion it is important to make sure the form has the accurate first and last name, dates of service, and status. The personal information on the form needs to match the primary account holder, even if the plan has multiple lines.
The most common form for identification is a copy of your DD214. Also, the company notes that a leave and earnings statement or military orders will suffice.
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What happens if my status with the U.S. Military changes?
The great aspect of the T-Mobile ONE Military Plan is that it supports both active duty members and veterans. If your status with the military changes you do not need to do anything with T-Mobile. The military discount is permanent and will keep the same rate until the member of the military no longer has a line with T-Mobile.
T-Mobile is committed to the U.S. Military. It is evident by its outstanding discounts on the T-Mobile ONE Military Plan.
The exclusive plan, which is reserved for active duty members as well as veterans, can get you between 20 and 50 percent savings each month compared to what civilian customers pay, and even more savings compared to other wireless carriers.
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Family members of service members are also supported so it is a good opportunity to have the entire family under one plan and save on each line as a result. You will also get a Netflix subscription included at no extra charge.